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Better Business
From Employment Contract templates and Health and Safety guides, through to video guide series on Search Engine Optimisation (SEO) and how to market your business online, we’ve got it covered. Our Better Business section provides advice and support specifically for floristry businesses to increase sales and improve profitability.
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Latest Marketing & Sales News


The Future of Floral Sales Lies in Storytelling
Modern buyers increasingly connect with brands that communicate identity, purpose, and authentic human experiences. The floral industry has always been built around products. Stem length, vase life, colour consistency, transport quality, and production volume have traditionally shaped how businesses position themselves in the market. These factors still matter, but they are no longer enough on their own. The market has changed, and so has the way people make purchasing decisi

Thursd
Jun 223 min read


Father’s Day: Increasing your Profit
Father’s Day is a big occasion and although not as big as Mother’s Day for us florists, we should not forget that we can create more business and more awareness of our expertise when creating gifts for loved ones and special occasions. Father’s Day can mean so much to so many of us and when we have an opportunity to say, “I love you”, “Thank you for everything”, “Thank you for always being there”, what could be a better way, than giving flowers or a beautiful plant? There

Karen Barnes
Jun 85 min read


Retail is Detail!
In an era where convenience often trumps craftsmanship, floristry remains one of the few retail sectors where detail is not just important, it is everything. “Retail is Detail” is more than a catchy phrase; it is a philosophy that separates thriving florists from those merely surviving. From the angle of a bouquet to the scent that greets a customer at the door, every touchpoint contributes to perception, loyalty, and ultimately, profitability. For florists, detail is very im

Karen Barnes
Jun 35 min read
Latest People Management News


Changes to Employment Law - Qualifying Service for Unfair Dismissal
Wednesday 1st July 2026, marks an important milestone under the Employment Rights Act 2025. From the first of January 2027, the qualifying service requirement for unfair dismissal claims will reduce from two years to six months, meaning employees will gain protection much earlier in their employment. This will impact anyone hired from Wednesday 1st July 2026 onwards. Previously, an employee had to be employed by you for 2 years before being able to claim unfair dismissal. To

Croner
5 days ago1 min read


Top 10 HR Tips for Running a Business
Setting up a new business is a challenging and exciting time. You undoubtedly have a lot to think about

Croner
Jun 234 min read


How Does Time Off in Lieu Work?
As an employer you’ll most commonly use time off in lieu (TOIL) when you require employees to work extra hours or days. It essentially operates as an incentive where there is the demand for extra hours, giving employees additional time off as compensation for the additional hours worked. TOIL is useful in environments that encourage flexible working as it allows employees and your business to negotiate working hours. What is time in lieu? The meaning of time off in “In lieu”

Croner
May 213 min read
Latest Legal Support News


Small Business Guide to Waste Electrical & Electronic Equipment (WEEE) Regulations
Confused by UK Waste Electrical and Electronic Equipment (WEEE) regulations? Learn exactly what e-waste is, how your small business must handle disposal, and the strict new 2026 legal updates. In 2026, a single laptop tossed into the wrong bin is a criminal liability for a UK small business. Between the total ban on disposable vapes and the new 2026 home-collection mandates for large appliances, WEEE compliance is no longer a 'nice-to-do', it is a legal minefield. In the UK,

Federation of Small Businesses
May 2610 min read


How to Conduct a Stress Risk Assessment
Work-related stress continues to be one of the biggest operational risks facing UK businesses, with around half of all work-related ill health now linked to stress, depression or anxiety. For small businesses, the impact can be particularly disruptive: reduced productivity, higher absence costs and increased pressure on other employees and team members. Despite this, many small business owners still feel unsure about how to approach a stress risk assessment or assume the proc

Health Assured
Apr 208 min read


Payslips - An Expert Guide
With more people than ever working under non-standard contracts, it can be hard getting payslips right. Croner are here to help.

Croner
Mar 305 min read
Latest Money Matters News


Eight Ways to Improve your Business Credit Score
Looking to improve your business credit score? Here are eight ways you can keep on top of your score and put yourself in the best position possible for business funding applications. Your business credit score is a measurement used to represent the status of your business’ financial health. Having a good business credit score will signify financial stability and creditworthiness to existing and potential customers, partners, suppliers and lenders. This means that whether you’

Federation of Small Businesses
2 days ago6 min read


A Florist’s Guide to Business Grants in England, Wales, Scotland & Northern Ireland
I don’t know about you, but running a business with deliveries, talking to brides, updating the website, keeping on top of what is happening on socials, email marketing, bookkeeping and accounts, and managing the team, all while keeping myself (relatively) healthy and sane, is almost impossible and definitely more than a full-time job. Wine helps. Research on government grants was so far down my list, I couldn't even see it. So, when I started thinking about this month’s blog

Strelitzia
Jun 183 min read


Research says Retailers Must Adapt to Customer Payment Expectations
New Lloyds research reveals how rising expectations around speed, convenience and flexibility are reshaping retail and why payments now matter well beyond the checkout. New research from Lloyds reveals that 91% of UK retail business owners and decision-makers say adapting to changing customer behaviour is now a top business priority, as retailers face growing pressure to deliver faster, easier and more flexible experiences, both in-store and behind the scenes. The new report,

Modern Retail
Jun 153 min read
Latest Sustainability News


Our Next Step in Sustainable Flower Growing
Five of our seven flower farms in Kenya have recently achieved KFC Gold certification. It is a milestone we are incredibly proud of, and an important one for the future of our flowers. But what does KFC Gold actually stand for, and why does it matter? What is KFC certification? The Kenya Flower Council (KFC) is the national body that represents and supports the floriculture sector in Kenya. Their certification programme, the Flowers and Ornamentals Sustainability Standard (F.

Helena van Achterberg
3 days ago2 min read


Plastic Free July
What is Plastic Free July? It is shared global movement helping millions of people reduce their reliance on single use plastic. The initiative was founded in 2011 by local government officials in Western Australia, where it was originally a simple idea that involved around 40 people. From this humble beginning it developed into the Plastic Free Foundation and from this comes Plastic Free July which is the biggest waste avoidance campaign on the planet. What is single use pla

Su Whale
3 days ago2 min read


Oasis Floral Products Launch The Big Green Plan 2030
Five years ago, we launched our original Big Green Plan with 22 ambitious targets designed to drive more responsible manufacturing, reduce our environmental impact, and strengthen accountability across our operations. As we reflect on that journey, we’re incredibly proud of the progress we’ve made together. To date, 15 of those targets have been achieved or exceeded, with meaningful progress delivered across every goal. Since 2021, we’ve made significant changes to how we ope

Oasis
Jun 252 min read
Latest Customer Happiness News


Weddings: How to Handle Difficult Brides
How do you deal with a difficult bride without losing the contract? Karen Barnes shares her tips and explains why diplomacy is so important.

Karen Barnes
Mar 233 min read


"How Can I Help You?" Putting Customers at the Heart of your Business
Let’s take a familiar analogy, that of creating a bouquet, to explore some key steps that will support you to engage, serve & keep customers

Catherine Jane Kirk
Feb 271 min read


Online Reviews: the Good, the Bad and the Downright Ugly
There can be few of us who haven’t left an online review for businesses we have used and most of us understand the power reviews can have, both positive and negative. As business owners we can embrace them with understandable pride when they are glowing and we can easily lose sleep over the negative ones. With the peaks of Valentine's Day and Mother’s Day being only four weeks apart this year, I thought it would be a good idea to look at reviews and what is the best way to

Viv Bradford
Jan 213 min read
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