New Lloyds research reveals how rising expectations around speed, convenience and flexibility are reshaping retail and why payments now matter well beyond the checkout. New research from Lloyds reveals that 91% of UK retail business owners and decision-makers say adapting to changing customer behaviour is now a top business priority, as retailers face growing pressure to deliver faster, easier and more flexible experiences, both in-store and behind the scenes. The new report, More Than...

As more customers look for businesses with sustainable values, green pledges have swept across the world of marketing. Yet almost 40% of businesses that set green targets in 2020 either haven’t hit them or have stopped reporting. So, how do consumers know who to trust, and who’s guilty of greenwashing for quick gains? This is where business owners need to turn pledges into actionable green retail strategies. Use your eco-conscious mindset to prove your commitment and create a measurable...

If you’re about to open a new retail store or plan to revamp an existing one, getting the layout right is essential. A well-designed shop...