Your health and wellbeing is paramount. We are therefore proud to offer access to an Individual Assistance Programme (IAP), delivered by Health Assured – the UK and Ireland’s leading wellbeing provider. 

What is an Individual Assistance Programme (IAP)?  

An IAP is a confidential service designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing. 


Our IAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. We strongly believe in providing an IAP service that offers not only reactive support when someone needs it but also proactive and preventative support to deliver the best possible outcomes. 



With Health Assured there really is a better way

Balancing everyday life with the requirements of work and home can create pressures for all of us. Work is a large part of people’s lives. With increasing working hours as well as technological developments to support remote working, it is vital to ensure that there is a productive, healthy environment that is conducive to a healthy lifestyle. 


Individual Trade Club Members receive access to Health Assured 24 hours a day, 7 days a week, 365 days a year.

Members can access via telephone, online or via the My Healthy Advantage, Health Assured's comprehensive health and wellbeing app.

Hotline Consultant

Services available

  • Life support: Access to counselling for emotional problems and a pathway to structured therapy sessions (employees only) at your convenience. 

  • Legal information: For issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes (employees only).  

  • Bereavement support: Health Assured offers qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters. 

  • Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice.  

  • Online CBT: We recognise the value of self-help tools in dealing with a range of issues, which is why we have a range of CBT self-help modules, informative fact sheets and invaluable advice videos from leading qualified counsellors. 

  • Individual Member

    Every month
    Including VAT
  • 24/7 Confidential helpline offering advice & crisis assistance to help you & your family deal with personal & professional problems

  • Free, regular newsletter packed with industry news

  • A suite of wellbeing services at your fingertips

  • Latest news, events, competitions & dates for your diary

  • In-depth business features & fabulous design ideas

  • Career, job search & CV writing advice

  • Access to training providers, colleges & qualifications

  • Articles, blogs & webinars to build your floristry skills

  • Wedding, Events & Corporate advice from the masters

  • Bite-sized videos to boost your knowledge

  • Access to royalty free, inspirational imagery