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Working in a florist shop - roles and responsibilities


Job Role

Key Role Responsibilities

Shop Manager

Key Holder

Security of the shop at the end and start of the day.

Cash Handling – Cashing up of tills, counting of till float, handling the cash float in the safe, banking all cash,

HR Issues regarding all team members

Daily Accounting and Reporting

Stock Management

Day to Day running of the store.

Experienced/Senior Florist

Stock Management activities

Training

Making of all products

Customer Service

Junior/Trainee Florist

Make up Prep – e.g. care packs, boxes, ribbons etc.

Making up of products

Customer Service

Admin Assistant

Managing & Accepting Orders

Sorting out Customer queries

Customer Service

Driver

Delivering of products to recipient.

Planning own route.

Quality checking

Marking Orders as Delivered



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