Jonathon Downes
- Sep 29
- 5 min
Understanding Up-selling and Cross-selling
Up-selling and cross-selling are two valuable tool that not only increase revenue, but also lead to greater customer satisfaction
eflora
- Mar 21
- 1 min
Mother's Day 'Thank You' Social Media Assets from eflora
EFLORA has created some free social media assets for you to download and share to create a buzz amongst your local customers...
Two Visual
- Feb 13
- 3 min
Visual Merchandising: Making the most of those Special Events
Make sure your shop windows stand out from the crowd this Mother's Day. Visual Merchandising experts Two Visual explain how.
Su Whale
- Dec 28, 2022
- 2 min
Christmas Shop Displays
Need some last-minute merchandising inspiration for your Christmas shop displays? Take a look at these ideas from Su Whale.
Sophie Waterfield
- Dec 26, 2022
- 4 min
10 Tips to Keep Customers Coming Back
It's never been more important to keep your customers returning, especially in the quiet times.
Two Visual
- Dec 26, 2022
- 1 min
Festive Interiors Encourage A Higher Spend
It’s the perfect time to change the energy of the shop and in doing so encourage additional impulse purchases as well as those destination
Su Whale
- Nov 24, 2022
- 2 min
Creating Ambience with Scent
Scented shop environments will boost shoppers’ moods, improve their experience and can encourage them to spend more.
Su Whale
- Sep 29, 2022
- 2 min
Seasonal Shop Displays: Get the Autumn Look
Su Whale encourages you to get creative with your seasonal shop displays to make the most of those impulse purchasing opportunities.
Two Visual
- Aug 25, 2022
- 3 min
Is it Time for a Store Makeover?
Staying current and relevant is vital for retail sales, and that applies to your shop fit as well as your product ranges.
Catherine Jane Kirk
- Apr 5, 2022
- 1 min
"How Can I Help You?" - Putting customers at the heart of your business
Let’s take a familiar analogy, that of creating a bouquet, to explore some key steps that will support you to engage, serve & keep customers
Catherine Jane Kirk
- Mar 8, 2022
- 1 min
“That’s not what I wanted!” - Managing complaints
Catherine Jane Kirk shares her knowledge and expertise on the art of managing customer complaints...
Caroline Marshall-Foster
- Feb 25, 2022
- 3 min
Is the Covid effect over?
Whilst research shows flowers and plants remain important there are some trends to watch out for as sales begin to drop in some areas and...
Karen Barnes
- Jan 26, 2022
- 3 min
Weddings: how to handle difficult brides
How do you deal with a difficult bride without losing the contract? Karen Barnes shares her tips and explains why diplomacy is so important.
Jackie Whittaker
- Jan 25, 2022
- 2 min
Plants & Weddings – a natural combination
Plants are natural, pretty, and from the bride’s point of view also original and long-lasting gifts to present to their guests
Avocado Social
- Dec 22, 2021
- 1 min
Social Media Marketing: Week 9 - Hosting Competitions
Welcome to the ninth in our exclusive vlog series, Social Media Marketing on a Budget. The focus this week is on Hosting Competitions.
